No callout fee ever! 0410 659 349
Servicing the greater Brisbane Area including Brisbane, Logan, Ipswich, Moreton and Redland bay Areas
See us being interviewed by Channel 9 over slow internet speeds! Watch it here.

Experts in Ransomware, Spyware, Adware and Trojan horse removal including the very dangerous Cryptolocker and Locky Virus

Computer and Network Security

Make sure your computer is safe! Give us a call and we will make sure your computer stays protected.

Computer Setup

Need help setting up your brand new computer? No need to look anywhere else! Our experts are up for the job.

Computer Tune-up

Computer running slow? Want upgrades installed? We are more than happy to help!

Data Backup & Transfer

Make sure you never lose files by keeping your data backed up!

Data Recovery

Lost your data? Before you lose hope, let our experts take a look at the situation.

Email Setup

Who doesn’t have an email nowadays? Keep up with the times by setting up your very own email account!

General Troubleshooting

Even your computer needs to be checked regularly!

Hardware Installs

Need a new hardware installed? No problem! Our experts are up for the job.

Hardware Repair

Broken hardware? Let our experts take a look!

Insurance Reports

Our experts will make sure your computer is diagnosed correctly so that you get the insurance from your computer’s manufacturer.

Mobile Device Setup

Make sure your computer is in sync with your other mobile devices!

Operating System Install & Repair

No computer can run without an operating system. Our experts can install or repair operating systems!

Setup a Wireless Home Network

Share files within your home more easily!

Setup New Equipment

Computers need accessories, too. Call us up and we will help install them for you.

Software Install & Setup

There are hundreds of programs to choose from! Our experts are more than willing to help you choose the right one.


Learn more about your technology and what it can do with out friendly one-on-one training that will ensure you get the most out of your technology investments!

Virus & Spyware Removal

Malware infections are the worst. Get rid of them by hiring our services!

New Computer Build

-Personalize your computer! Give us the specs and we will work on it right away.

We Service and Fix all brands of Laptop's and Desktops


Also known as “Locky”, CryptoLocker is a ransomware Trojan which targets Australians, particularly those running Microsoft Windows as their operating system. Ransomwares are known to demand money from their victims in exchange for their computer files and information. The most common emails that this virus attaches itself to are
Australia Post, AGL electricity Bills as well as speeding fine emails. If you notice that you cannot open your files or your files end with .encrypted it is important to turn off your computer immediately and do not plug any hard drive ’s or USB sticks into the computer as it will also encrypt information on these devices.


CryptoLocker works by sending an e-mail containing something similar to “An agent was unable to redeem the parcel to your place for the reason: receiver was absent” as subject. The e-mail comes with a seemingly legitimate attachment that pretends to be a PDF file. Once the file is downloaded and opened, the ransomware runs a JavaScript code that freezes most of your computer files, including files in mounted drives as well as servers, and forces you to pay hundreds of dollars to unlock them. The amount of money that CryptoLocker demands escalates each day you don’t pay. CryptoLocker uses an encryption that can only be decrypted using a private key. Since the guys behind CryptoLocker are the only ones who know the private key, you need to pay the ransom. They usually only wait for a few days before they get rid of the key. Once the key is gone, your files are gone as well.


  • Don’t open suspicious files.
  • Source the company e-mailing you and call them directly. Don’t call the number from the e-mail.
  • Backup your files frequently so you can easily restore factory settings if your computer gets infected.
  • Disable Microsoft Office’s macros by default.
  • Don’t stay logged in as an administrator longer than necessary. Avoid browsing or opening documents while you have admin rights.
  • Make sure all your data is backed up regularly (most preferably daily) in two locations: one online and the other on a local drive.

If you have been victimized by CryptoLocker or simply want to protect your computer from future malware attacks, call us at 0410 659 349. We can help with data backup and recovery, virus removal, and many other computer services.

Onsite service for the following suburbs

Inner City Suburbs

Bowen Hills Brisbane East Brisbane Fortitude Valley Herston Highgate Hill
Kangaroo Point Kelvin Grove New Farm Newstead Paddington Petrie Terrace
Red Hill South Brisbane Spring Hill Teneriffe West End Woolloongabba

Brisbane Northside Suburbs

Albion Alderley Ascot Aspley Bald Hills Banyo
Boondall Bracken Ridge Bridgeman Downs Brighton Brisbane Airport Carseldine
Chermside Chermside West Clayfield Deagon Eagle Farm Everton Park
Fitzgibbon Gaythorne Geebung Gordon Park Grange Hamilton
Hendra Kedron Keperra Lutwyche McDowall Mitchelton
Myrtletown Newmarket Northgate Nudgee Nudgee Beach Nundah
Pinkenba Sandgate Shorncliffe Stafford Stafford Heights Taigum
Virginia Wavell Heights Wilston Windsor Wooloowin Zillmere

Brisbane Southside Suburbs

Acacia Ridge Algester Annerley Archerfield Burbank Calamvale
Carole Park Darra Doolandella Drewvale Durack Dutton Park
Eight Mile Plains Ellen Grove Fairfield Forest Lake Green Slopes Heathwood
Holland Park Holland Park West Inala Karawatha Kuraby Larapinta
Macgregor Mackenzie Mansfield Moorooka Mount Gravatt Mount Gravatt East
Nathan Pallara Parkinson Richlands Robertson Rochedale
Rocklea Runcorn Salisbury Seventeen Mile Rocks Sinnamon Park Sunnybank
Sunnybank Hills Tarragindi Tennyson Upper Mount Gravatt Wacol Willawong
Wishart Yeerongpilly Yeronga

Western Suburbs

Anstead Ashgrove Auchenflower Bardon Bellbowrie Brookfield
Chapel Hill Chelmer Chuwar Corinda Enoggera Enoggera Reservoir
Ferny Grove Fig Tree Pocket Graceville Indooroopilly Jamboree Heights Jindalee
Karana Downs Kenmore Kenmore Hills Kholo Lake Manchester Middle Park
Milton Moggill Mount Coot-tha Mount Crosby Mount Ommaney Oxley
Pinjarra Hills Pullenvale Riverhills Sherwood St Lucia Taringa
The Gap Toowong Upper Brookfield Upper Kedron Westlake

Eastern Suburbs

Balmoral Belmont Bulimba Camp Hill Cannon Hill Carina
Carina Heights Carindale Chandler Coorparoo Gumdale Hawthorne
Hemmant Lota Lytton Manly Manly West Moreton Island
Norman Park Port of Brisbane Ransome Seven Hills Tingalpa Wakerley
Wynnum Wynnum West

Urban Ipswich Suburbs

Augustine Heights Barellan Point Basin Pocket Bellbird Park Blacksoil Blackstone
Booval Brassall Brookwater Bundamba Camira Churchill
Coalfalls Collingwood Park Dinmore East Ipswich Eastern Heights Ebbw Vale
Flinders View Gailes Goodna Ipswich Karalee Karrabin
Leichhardt Moores Pocket Muirlea New Chum Newtown North Booval
North Ipswich North Tivoli One Mile Raceview Redbank Redbank Plains
Riverview Sadliers Crossing Silkstone Springfield Springfield Central Springfield Lakes
Tivoli West Ipswich Woodend Wulkuruka Yamanto

Logan Areas

Bahrs Scrub Bannockburn Beenleigh Belivah Berrinba Bethania
Boronia Heights Browns Plains Buccan Carbrook Cedar Creek Cedar Grove
Chermside Chermside West Deagon Eagle Farm Everton Park Cedar Vale
Chambers Flat Cornubia Crestmead Daisy Hill Eagleby Edens Landing
Forestdale Greenbank Heritage Park Hillcrest Holmview Jimboomba
Kagaru Kingston Logan Central Logan Reserve Logan Village Loganholme
Loganlea Lyons Marsden Meadowbrook Mount Warren Park Mundoolun
Munruben New Beith North Maclean Park Ridge South Park Ridge Priestdale
Regents Park Rochedale South Shailer Park Slacks Creek South Maclean Springwood
Stockleigh Tamborine Tanah Merah Underwood Undullah Veresdale Scrub
Veresdale Waterford West Waterford Windaroo Wolffdene Woodhill
Woodridge Yarrabilba

Redland City Suburbs

Alexandra Hills Amity Point Birkdale Capalaba Cleveland Coochiemudlo Island
Dunwich Karragarra Island Lamb Island Macleay Island Mount Cotton North Stradbroke Island
Ormiston Point Point Lookout Redland Bay Russell Island Sheldon Thorneside
Thornlands Victoria Point Wellington Point

Moreton Bay Suburbs

Albany Creek Arana Hills Banksia Beach Beachmere Bellara Bongaree
Bray Park Brendale Bunya Burpengary Caboolture Caboolture South
Cashmere Clontarf Dakabin Deception Bay Eatons Hill Elimbah
Everton Hills Ferny Hills Godwin Beach Griffin Joyner Kallangur
Kippa-Ring Kurwongbah Lawnton Mango Hill Margate Moodlu
Morayfield Murrumba Downs Narangba Newport Ningi North Lakes
Petrie Redcliffe Rothwell Sandstone Point Scarborough Strathpine
Upper Caboolture Warner Whiteside Woody Point Woorim